As the case numbers continue to rise, we have decided to continue with offering curb side pickup rather than allowing warehouse shopping. We are shipping daily, and our staff are available Monday to Friday 8:30 to 5pm via phone and email.
Glass Sales: We understand that for some it’s very hard to shop without being able to see the colour in person, we’ll certainly try to arrange as much help with orders as possible.
Torch and Industrial Manufacturing: We are mostly at full production levels, with a few remaining backlogged orders that we are working diligently to clear. Staff are limited due to spacing and safety concerns, as well there are occasional delays in restocking parts and components. Covid has affected almost every supplier and manufacturer we work with, and they are also working as quickly as possible to clear backlogs.
Thank you for all of the support and patience – we truly appreciate your business!
COVID-19 CLOSURE NOTICE We have closure directives from both our Canadian Federal and Ontario Provincial leaders. Yes, this situation causes great hardship to many businesses and families and Nortel is no exception. Nortel must make the difficult decision to remain shuttered. I have struggled, and we could search between the lines of ESSENTIAL services to give an opportunity to open with skeleton crew but in all moral conscience that would not be the Nortel way. It is with great commitment and determination that Nortel staff feel we must heed the message “STAY HOME, STAY SAFE, and STOP the SPREAD” We too must do our part for our staff, families and our community during this unprecedented time. We will continue to work from home responding to emails etc.
This is one of the most challenging yet most important Nortel announcements I have ever written. The support of our customers has always been the strongest part of Nortel. Nortel will most certainly treasure each and every order and look forward and commit to hard work and pushing to swiftly ship all orders as soon as we are able. Our website will remain active with updates and the shopping cart is ready to take your orders. Each order awaiting our return will bring a welcome smile and our Nortel signature sample with every order will be stepped up a notch to show our appreciation for your patience and support.
Thank you – Please STAY SAFE Jean Robichaud Nortel Mfg. Ltd
Happy Holidays from all of us here at Nortel! Thank you for all of your support over the years. We would like to take this opportunity to wish you and your families a happy and healthy holiday season.
Online orders: If you place an online order while we are closed, we will respond and ship as soon as we are back in the office. Emails will be responded to on the next business day that we are open. Thank you for your understanding and patience.
Holiday Hours: Dec 23: 8:30 to 5pm Dec 24: 8:30 to 2pm Dec 25 through to 29th – Closed Dec 30th: 8:30 to 5pm Dec 31st: 8:30 to 2pm Jan 1st: Closed Jan 2nd: Back to regular hours.
Our Creation is Messy (COE 104) Sampler packs are now available for purchase online!
Our Creation is Messy sample packs were created for our customers who were hoping to test individual CiM colours. Jean thoroughly enjoys pulling the colours to create these little samplers in themed colour packs.
Each sampler pack contains one working length rod (approx 13″) of each colour shown.
We try to create a new pack every month or so, so be sure to check back often for any new packs available.
Jean and I would love to see what you make with our sampler packs – tag #cimsampler on Facebook and Instagram!
We are very pleased to announce the launch of our newly updated website. We’ve made lots of little changes that will enable us to more easily update both the content and our product offerings. The biggest change of course is the addition of an online shopping cart. We currently have a wide selection of borosilicate, soft glass, and frits now available online for purchase. Torches, tools, and other product categories are being added as quickly as possible.
We still have quite a bit of work to do on the site in terms of products and functionality. Please let us know if you come across any issues with using the site, or are confused with how to place an order.
At this time, we are not accepting online payments. Payment can be made using Visa, Mastercard, or Interac E-transfer. We accept payments in both Canadian or US dollars. US payments are processed through our US credit card processor. No exchange fees are charged.
In Canada: We use FedEX Ground for all high value shipments. For any purchases under $800 we can also offer shipping through a distribution service that can sometimes offer a better rate. We will always search out the best deal for you.
We can now ship via USPS at very reasonable rates.
Once we have picked and sorted your order, we will contact you with your shipping quote and purchase total.
On behalf of everyone here at Nortel – thank you for sticking with us all of these years. Purchasing from us in the past has not always been easy for those who are not local. We are working hard to bring you the products you are most interested in. Look for new product lines coming in the coming months and into next year!
We are very excited to be carrying Lumiere Lusters ™ – high temp flakes and powders, by Jet Age Studios! Available now in a huge range of colours at a fantastic price point.
Lumiere Lusters™ by JetAge Studio are specialty color shifting, heat resistant metal oxide powders and flakes that work glittery magic in lampworked glass, and a multitude of other mediums. These flakes are rated to resist heat up to about 1400F, and don’t have a specific coefficent. Similar to Dichroic Extract powder, they throw off a lot of color-shifting sparkle depending on the angle viewed. The larger particle sizes create a lot of shine that you cannot get from micas, and give quite a different effect from powdered extract. They’re also a great cost effective alternative to dichroic coatings and are more heat tolerant than regular powdered micas.
Our bead press made it’s major public debut at Bead and Button in Milwaukee. It was also featured by many vendors at the Glass Artists’ Society Conference in Corning and again at the International Society of Glass Beadmakers’ annual conference in Florida.
This new bead core lining tool has innovative and unique features to enable quick and easy tool changes for a large range of liner sizes. The machine comes complete with a variety of sizes of ball-style forming tools for core liner sizes 1/8 up to 1/2 inch diameter. Larger sizes also available soon.
Useful stuff to know:
Uses Brass, Copper, Sterling or Fine Silver tubing. Cut and anneal the tubing first
Cut tubing approximately 1/8 longer than the width of the bead hole – but beads with a more pronounced “dimple” will take longer tubes. A little experimenting will show you show you how much you can vary this. It is quite forgiving.
The tube or liner can be removed if you need to (i.e. wrong length) by gently cutting through it with a jeweler’s saw (small hacksaw with a very fine blade).
Also forgiving of less than perfect bead holes. Holes with raised areas can also be smoothed with a tapered grindstone.
Should be bolted to the bench/table for stabilty.
Built-in Tool holder – can also be switched to the other side.
Email Problems: Please note that currently, almost all emails we send are ending up caught in spam/junk filters. We are changing our mail server and hope to have this resolved shortly. Please call us if you are expecting a response. Dismiss